general conditions are intended to apply between
lessees of a rental, says the
intermediary managing the rental property, says Second Home Rent/Care
1. Legal conditions
Home Rent cannot be held responsible for any disruption, modification
or foreclosure of the client's residence, if this is the result of
unforeseen or insurmountable events beyond his control. Second Home
Rent cannot be held responsible for the inconvenience caused by the
work of others, such as municipality, province, etc. Second Home Rent
can be held responsible in case of interruption of water or
electricity, nor damage due to climatic conditions (flood, storm,
hail, fire, snow). Second Home Rent declines any responsibility for
loss, theft or damage to luggage, personal property or vehicles
components, and for the costs of accidents in and around the pool and
personal accidents in and around the property.
2. Reservation and prices
reservation is valid from the moment Second Home Rent has received
the required deposit. Paying this means the renter has read and
accepted the following terms of the rental terms and the full
description of the property, which he has rented. The prices of
Second Home Rent have been calculated in euros and are per property
per rental period, if indicated on the invoice. VAT does not apply
here. Additional costs, such as cleaning, costs, taxes, etc., are
listed in the property description and are never included in the
3. Payment of rent
any reservation, 30% of the rent must be paid in advance and the
booking fee. This deposit must be made within two days of sending the
contract received by Second Home Rent. You will receive two invoices
for the down payment and the rest of the amount.
rest must be received by Second Home Rent no later than six weeks
before the start of the stay in the apartment. If this has not
happened, the renter will receive an e-mail at the request of the
remainder to be paid within 5 working days. Otherwise, this will be
considered a cancellation by the tenant and the cancellation
provisions of section 4 are applicable property. Second Home Rent
simultaneously has the right to offer a vacation again for rental. If
the booking is less than 6 weeks before the start of the rental
period, payment of the total price of the rental by return should
take place. Upon reception of the entire amount will be reinforced a
description of itineraries and other information.
You must be aware that the hosting provider requires a guarantee,
depending on the accommodation and destination. The exact quantity is
displayed on the first page of the reservation. The deposit is
payable before your arrival or with the final balance (six weeks
before arrival), depending on the accommodation provider. The method
of payment depends on the hosting provider; by credit card, bank
transfer in advance or on the spot in cash. This information can be
found on our website.
The deposit will be returned within 14 days of your departure.
In case of damage and / or loss of the rented property, and / or
conditions is due to the tenant, the total damages deducted from the
deposit. In all cases where the cost of damage and / or loss of the
rented property or damages of the housing providers exceeds the
deposit paid must immediately claim the tenant to his liability
insurance. Cases of breakage, loss and / or damage during your stay
must be reported immediately to the accommodation provider. Even when
they are not respected our house governs the fine will be deducted
from the deposit.
If on arrival you will find any kind of irregularity, please contact
us within 24 hours so that a solution can be found and the deductions
for breakage that is not your responsibility, is prevented.
5. Cancellation by the tenant
cancellation must be notified in writing or by e-mail to Second Home
Home Rent provides the following amounts, depending on the date of
cancellation by the tenant:
more than 3 months before the start of the rental period: 0 euros.
between the 90th and the 60th day before the beginning of the rental
period: 30% of the rent.
between the 59th and 30th day before the start of the rental period:
50% of the rent.
less than 30 days before the start of the rental period: 100% of the
6. Cancellation by Second Home Rent
the event of exceptional circumstances in which Second Home Rent is
obliged to cancel the booking, the tenant will be informed as soon as
possible and the sums paid will be returned in full by bank transfer
or similar proposed if possible.
complaint concerning the general condition of the house, the
maintenance and the overall service must be formulated by the renter
at Second Home Rent within a maximum of 48 hours, following the
taking possession of the accommodation, by contacting the head office
directly at 03 86 74 60 37. In the event that the
tenant justifies the inadequacy of the accommodation to the rental
description posted on the Second Home Rent website and refuses to
take possession of the property and to comply with the rental
agreement, Second Home Rent must be informed immediately and will
endeavor to find another property to propose to the tenant. In case
of bad faith of the tenant, Second Home Rent reserves a right of
recourse against the tenant with the competent authorities.
The tenant indicated on the reservation is responsible for himself
and the co-tenants for the total rent and for any damage caused by
him and the other tenants to the property during the rental period.
Second Home Rent does not accept bookings for groups of guests who
are younger than 21 years old. This means that at least one person
(the reservation) must be at least 21 years old.
Second Home Rent only rent for the holidays. You must behave
such as raves, parties or weddings are not permitted without the
prior written consent of Second Home Rent. Guests must be
sufficiently calm and peaceful, so that no inconvenience may occur
for neighbors. Respect the neighbors. No music festival too strong
9. Designation of applicable law
terms of the contract are subject to the law of the country, that is
to say France. All appeals must be brought before the French courts.
The territorial jurisdiction will be based on the location of the
Second Home Rent headquarters, ie the Auxerre Court.
10. Description of the holiday home
information relating to the holiday home presented on the website,
including the description of housing conditions, facilities and
furnishings, are provided by the owner of the property and are
attested by Second Home Rent prior to their publication on the
the event of significant changes that occur prior to the arrival of
the renter, Second Home Rent will immediately inform and make sure
that these changes do not affect the overall quality of the
information about the local environment and outdoor activities around
the holiday home is provided on an indicative basis only and Second
Home Rent can not be held responsible for any typographical errors or
misrepresentation of this information.
information relating to tourism and sports activities provided by
third parties, and is not the responsibility of Second Home Rent.
Home Rent is not responsible for accidents in or around the pool. The
pool is accessible at your own risk, and meets all current security
11. Complaints and disputes.
complaint will be considered, otherwise by telephone or e-mail, if
not reported within 48 hours after taking possession of the property
and followed by a registered letter.
the tenant refuses to take possession of the property because the
condition of the property does not correspond to what he can
reasonably expect, he must immediately contact Second Home Rent. It
can be possible to reach an agreement, but the complaint must be
authenticated by a bailiff or a notary in order to obtain an
contract is established and must be interpreted by the French law.
Any disputes that may arise from this contract fall under the
exclusive jurisdiction of the French District Court
12. Dates of arrival and departure
tenant will have to contact the reference person, at the number
previously communicated by Second Home Rent, at least one hour before
his arrival. The keys are to be picked up on site, between 16 and 18
hours. Upon departure, the tenant must vacate the premises before 10
am, after having duly returned the keys.
13. Maximum capacity
holiday home is presented for a maximum number of people indicated on
the website. This capacity cannot be exceeded, unless previously
agreed by Second Home Rent.
case of non-compliance with the maximum capacity clause, Second Home
Rent may refuse entry to the premises to the tenant or charge an
additional 25% of the rental per week, deductible from the deposit.
are not allowed except special agreement. An additional cost of 50
euros will be required.
home Rent is responsible for providing complete and detailed
information on the legal and regulatory obligations of pool owners,
as well as a warning to tenants about the obligation to monitor
children and the risks that may result from the use of the swimming
pool. In the event that Second Home Rent is held liable for damage
resulting from the use of a swimming pool, it may legally turn
against the owner or the renter, as the case may be. Second Home Rent
is not responsible for accidents in and around the pool. The pools
are usually open around the beginning of April until the end of
September. However, we cannot guarantee the water temperature. Even
heated pools are subject to the weather.
16. Additional costs
additional costs (cleaning, bed linen, towels, charges, tourist tax)
are paid before entering the premises.
entering the accommodation, the tenant must find the holiday home in
perfect condition. If for any reason this is not the case, the renter
must let Second Home Rent immediately remedy the situation or at
least within 24 hours. Upon departure, the tenant must leave the
property in a reasonable state of cleanliness and storage. The dishes
should be made and all garbage and bags should be left in the bins
provided. All glass and plastic bottles must be collected separately
and disposed of in communal recycling areas.
with these clauses your deposit may be reduced.
18. Satellite television and cable television
owners mainly have decoders via the antenna. This system is not
always suitable for receiving all (international) programs.
19. Unwanted visitors
houses may be subject to unwanted visitors such as ants, mice, flies,
etc. Usually, using an insecticide that you can buy at the
supermarket can solve the problem.
mandatory supplement is charged during the heating season between
October 15th and April 15th. These fees vary by house.
21. Additional costs
booking the stay, there are additional mandatory costs, which are
listed in the property description, such as use of water, tourist
tax, electricity, cleaning, bed linen and towels. This can be
adjusted before arrival.
22. Rules to be respected (failing which the deposit will be
not move furniture around.
not open cabinets or spaces that are locked.
not throw anything into toilets, bathtubs, sinks or other places (no
pads, towels, panty liners).
not dispose of cleaning agents (such as chlorine), grease and food
debris in sewers or toilets.
Always use sheets and go
for the beds.
careful that your pet does not go up on sofas or beds.
there is a fireplace or wood stove in the house, do not use wet wood.
If you do not know how to use the fireplace, you can contact us. Buy
wood (the manager can advise you where you can find it) and do not
take it in the forest or garden. Do not use the wood stored by the
owner of the house unless authorized.
The truck for garbage
bags goes very early in the morning. Please, leave rubbish on the
previous night along the road.
Respect the garden and
the pool, do not pick flowers and do not touch the trees and plants,
do not light fires on lawns.
Avoid driving cars on
the lawn or garden. Do not park cars on the grass.
The setting up of tents
is strictly forbidden.
Collect the excrement of
neighborhood. The house should be used without creating noise or odor
in the neighborhood, in accordance with local regulations. Do not
make noise and respect the rules, not too much noise after 10pm,
local residents deserve calm.
Report any defects at
the beginning of the stay, so that we can fix the problems quickly
but also so that you are not held responsible.
Any complaint must
immediately be reported to the administrator (at the latest within 24
hours) after submission of a report and photos.
Inform Second Home Rent
of any damage caused during your stay or noticed at your arrival
regarding a part of the movable property so that it can be corrected
before the next rental period.
Close the doors and
windows with keys when you leave.
The house must be clean
(no trailing dishes, worktop empty, bottles sorted and emptied in the
containers provided for this purpose and the bins must be placed in
the container outside).
Clean the barbecue and
case of non-compliance with all or part of the rules of this
contract, Second Home Rent is authorized to charge additional fees,
which will be retained on the deposit and charged extra if the amount
thereof does not cover the cost of repairs or redemption of